Where we ship
We currently ship to the Netherlands, Belgium and Germany.
Where your order ships from
Your order is dispatched from our fulfilment partner's warehouse in China and sent with tracking all the way to your door.
Delivery times
- Processing: 1–3 business days
- Delivery: usually 6–12 business days after dispatch
You'll receive an email with your tracking link as soon as your order ships. If a parcel is delayed, we will let you know.
Christmas
Order by 25 November for delivery before Christmas.
Shipping costs
Shipping costs for your country are shown at checkout before you pay. All prices include VAT.
Lost or damaged parcels
If your parcel is lost or arrives damaged, contact us at conceptiv.team@gmail.com and we will send a replacement or refund you.